ABOUT OUR TENANT SERVICES.....
Greenestyle prides itself in an exceptional level of tenant services that continue well beyond signing an agreement and collecting rent. Our tenants are valued clients. We provide on site professional management to ensure your time with us is comfortable and quiet. Any concerns are dealt with promptly. We look after all of buildings like they are our own home.
FREQUENTLY ASKED QUESTIONS.....
Do I have to sign a 1 or 2 year lease? We use a Tenancy Agreement with1 year committment. We often have a waiting list for units. No sublets permitted. Sometimes life throws us a curveball and if you need to make changes within the one year time frame, we will work with you. We like to have happy tenants.
How do I contact the Landord or Property Manager? You can email us anytime! All tenants are provided with an after hours Emergency Callout.
Do I need to provide references? Most definitely. We are only interested in excellent tenants.
Do I need to pay first and last month's rent? Yes, The last month’s rent (LMR) is required upon signing. The first month’s rent is required prior to move in.
What about Smoking? Only non smokers should apply. All buildings are completely non-smoking.
Pets? Our preference is no pets. However some units with direct access to outside are suitable for small, quiet, well behaved dogs. A cat is permitted if well cared for/no odour. Extra cleaning in common areas due to pets as well as repair of damages will be at tenant's exspense. Landlord will enter unit (with notice) to respond promptly to all pet-related concerns/complaints.
How long will repairs take? What if my refrigerator breaks down? All repairs are done as quickly as possible often within 24 hrs. We often have a regular “landlord day” scheduled for non emergency items. Report any maintenance issues promptly by email, or by text if an emergency.
What appliances does the landlord provide? It depends on the unit. Some luxury units have 5-6 appliances.
What about laundry? All units have laundry facilities.
Where do I park? Most units have reserved on site parking included in rent.
What if I buy a car? You will be offered a reserved spot at current market rate.
Is guest parking available? Not during weekdays, as parking is all prepaid and prebooked. If arranged in advance, we may be able to provide a guest pass at no charge for occasional evening and weekend use.
Cleaning? Apartments are spotless when turned over to new tenants and it is expected that all tenants will maintain this high standard throughout their tenancy. Upon Notice of Termination, apartments must be spotless and show ready for potential incoming clients.
Tenants will be charged a cleaning fee if unit needs to be cleaned to show to potential tenants. Tenants are responsible for maintaining a clean apartment, changing lightbulbs and cleaning interior windows as needed. Outside spaces/porches are to be kept uncluttered. We can arrange for ongoing monthly or bimonthly professional housecleaning services that can be added to your rent.
Greenestyle is Environmentally responsible!
We have a strong commitment to reduce waste and recycle. All units are provided with household green bins. All tenants use our garbage, recycling and compost services.
Security
Security is a priority for us. All units have security alarm systems. We have upgraded all exterior lighting. We have recently installed a sophisticated camera system that tracks all exterior areas including the parking lots.
Greenestyle Community
We have good relationships with our neighbours. We also encourage tenants to communicate with each other sharing contact information. This practise has made our rental properties more like small communities who look out for each other. And often sharing favours such as retrieving packages, etc.
Please be respectful and courteous all other tenants and neighbours.
